Thursday, July 29, 2010                

From: Richard Oscar

Clarity equates to efficiency and understanding. In our quest to better serve our brokers it’s important to better understand the functions of our staff. Keep in mind that the “buck” stops with me. If you ever feel that your issues are not being addressed to your satisfaction please get me involved. I am the first and the last stop on this railroad.

Contact Information

 Contact  Responsibility  email Address 973.228.4899
Richard Oscar President, Broker Liaison,
New Initiative Marketing Programs
rick@oscarbenefits.com

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Frank Petrulla is the manager of the broker liaison team. His team consist of Maria Ambrogio, Frank Basile and Eric Silvers. Frank is both our in house and field broker contact. Maria, Frank B and Eric are our in house support staff.
Frank Petrulla

Key Broker Contact, Large Group Specialist (50 lives)

frank@oscarbenefits.com

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Frank Basile

Broker Communications, Broker Education,  Small Group New Business and Renewal Quotes.

fbasile@oscarbenefits.com

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Maria Ambrogio New Business and Renewal processing of Non-Horizon small group business, Customer Service and In House Broker Contact. mambrogio@oscarbenefits.com

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Eric Silvers Assist with Non-Horizon case and renewal processing, broker support, and customer service. esilvers@oscarbenefits.com

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Irene Borboroglu is the manager of the Horizon Blue Cross team. Her team consists of Joann Seuffert and Laurie Traub-Canvisser. Irene and her team specialize in servicing our Horizon Blue Cross Blue Shield small group clients (2-50).
Irene Borboroglu Horizon New Case Processing, Renewal Conversions, Broker Contact. irene@oscarbenefits.com

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 JoAnn Seuffert

Horizon Enrollment Processing, Customer Service. jseuffert@oscarbenefits.com

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Laurie Traub-Canvisser 

Horizon Enrollment Processing, Customer Service, Approval Letters

lauriet@oscarbenefits.com

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Julie Ambrogio is the Operations Manager and handles internal administration. Her team consists of Rachel Dittamo and Edna Rodda. Julie and her team process and provide service for Non-Horizon Enrollments, All Individual Products, Medicare products, Broker of Record Letters, Renewal Notices, claims and commissions.
Julie Ambrogio Operations Manager, Commission Questions, Licensing and Direct Deposit, Individual Sales and Service julie@oscarbenefits.com x115
Rachel Dittamo Process Individual and Medicare apps, Individual Approvals, Enrollment Processing for Non-Horizon Small Groups rdittamo@oscarbenefits.com x117
Edna Rodda Commissions, Renewals, and BOR Letters erodda@oscarbenefits.com   x111

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